Contact Us
LocationS
Find us online here at www.8luckyforests.com within the comfort of your location, or visit our booth at festivals and events for a fun in-person experience
Mailing address:
21030G Frederick Road, #198, Germantown, Maryland 20879
Email US
Feel free to reach out to us at info@8luckyforests.com with any questions! Thank you for your support as always!
Have questions?
FAQs
Dive into our FAQ corner for answers to your commonly asked questions 🙂
When will my items be shipped out?
We know you are excited to receive your items, we are too! Hence we aim to process all orders placed before 12noon EST by the next business day. During a peak season, there may be a slight delay, and our priority is still to ship out your package as soon as we can!
Where will my items be shipped out from?
We are a homegrown company based in Maryland, USA. All your orders will be processed and shipped out from this location.
What are your shipping fees?
Our system will show the shipping options available depending on your location. There is a free shipping option for orders above USD 30.
I did not receive my items after an extended period of time, or they have arrived damaged, what should I do?
Oh no~ please reach out to us at info@8luckyforests.com to let us know the details, so we can provide the best solution to resolve the situation. We want you to have a great shopping experience!
What is your return and refund policy?
If an item does not work as intended, please reach out to us at info@8luckyforests.com with some details, so we can find the best solution for you. Thank you for your kind support as always!
I will like to purchase in person, how can I do that?
Follow us on our social media for our updated schedule